Responsible Gambling Policy

The use of our platform is exclusively permitted to adults. We adopt automatic identity verification systems and require valid identification documents. Facilitating access for minors or using fictitious identities is considered a violation of our internal rules.

We invite you to follow these principles for a positive experience:

• Gambling should be seen as entertainment, never as a source of income.
• Never gamble with money needed for essential expenses or the family budget.
• Set time and spending limits before you start.
• Do not try to recover lost funds and only play when you are clear-headed and relaxed.

The following options are available within your user account:

• Deposit and loss limits: Set daily, weekly, or monthly.
• Session limits: Automatic monitoring of active playtime with mandatory alerts.
• Self-Exclusion: Option to temporarily or long-term (minimum 6 months) block access to the platform.
• Account closure: Simple and guided procedure for permanent termination of the relationship.

We recommend constantly monitoring your habits. Signs such as the inability to stop gambling, discomfort with lost time, or a negative impact on daily life indicate that you need to stop the activity.

In case of difficulties, we encourage users to contact professional counseling services in Italy, which offer qualified support for gambling-related issues.

If you share a PC or smartphone, avoid auto-saving passwords and use parental control systems to prevent unauthorized access by minors.

Our staff is trained to handle support requests related to technical game blocks, acting with the utmost sensitivity and in full respect of user confidentiality.